How QRx-perience© works
Step 1: SCAN THE QR CODE
Your guests scan a QR code available at the reception desk or in their room.
By pressing the link, the QRx-perience web app opens instantly on their mobile phone. No app store, no download, no registration. It just works.
Whether they're tech-savvy travelers or first-time smartphone users, the experience is frictionless. One scan and they're in.
Step 2: EXPLORE INFORMATION
The guest sees the web app immediately with icons showing all the information categories you've set up.
At the bottom, 4 fixed action buttons remain always visible, which are the most important shortcuts for your guests (phone, WhatsApp, email, emergency, or whatever you choose).
Guests browse through categories on their phone and find answers to their questions instantly. If you track the questions your visitors commonly ask and add that information to QRx-perience, you'll find the quality of communication improves dramatically.
Instead of asking "Which beach should I go to?", your guests will come back telling you their impressions of the beach you recommended to them, grateful that you took the time to inform them.
Step 3: ASK THE Ai ROOM ASSISTANT
This is where QRx-perience becomes magical.
Your guests can type any question in their natural language and get instant, accurate answers:
- "Is there a pharmacy nearby that's open late?"
- "Can you tell me about your breakfast menu?"
- "What's the best way to get to the airport?"
- "My AC isn't working, what should I do?"
The Ai Room Assistant uses artificial intelligence trained on your property's information to answer immediately.
And when a human touch is needed, it automatically routes the request to the right department: Reception, Housekeeping, Spa, Restaurant, or any team you define.
No more missed calls. No more repeated questions. No more "I'll get back to you" responses.
Step 4: SWITCH LANGUAGES
Guests can effortlessly switch between unlimited languages, accessing all your property information in their native language.
The Ai Room Assistant automatically detects the language and responds accordingly.
Ask in German, get an answer in German. Type in Japanese, receive a Japanese response.
This multilingual capability means every nationality is covered from German families to Japanese honeymooners to Brazilian tour groups. The interface adapts instantly.
Step 5: NAVIGATE & TAKE ACTION
Pressing any category button (e.g., General Info, Beaches, Restaurants) immediately takes the guest to the relevant section.
They can return or change language at any time, while the 4 fixed action buttons remain accessible throughout the entire experience.
Last but not least!
Connect your guests directly to your social media platforms.
With QRx-perience, you can streamline customer engagement like never before. By providing immediate access to your social media channels, customers can easily interact with your content, share their experiences, and spread the word about your brand.
This direct connection:
- Boosts engagement with your brand
- Helps grow followers organically
- Enhances your online visibility
- Promotes community engagement
- Makes it easier for guests to discover and connect with your brand online
And much more!
Boost your online reputation by earning more 5-star reviews on Google, TripAdvisor, Booking.com, and other platforms.
At the end of their stay, guests receive a gentle prompt to leave a review with just one tap. Positive reviews not only enhance your credibility but also help attract new bookings. The positive experiences shared by others sway potential guests.
The result? Higher occupancy, better rates, and a stronger online presence.
Scan the QR CODE of QRx-perience ©
See the QRx-perience features live
Frequently Asked Questions
What is QRx-perience?
QRx-perience is a smart QR-powered web app for hotels, villas, BnBs and hospitality businesses. Guests scan a QR code and instantly access property information, useful tips, contact options and Ai-powered guest support through the Ai Room Assistant.
What is the Ai Room Assistant?
The Ai Room Assistant is a 24/7 digital concierge that allows guests to ask questions in their own language and receive instant, property-specific answers based on the accommodation’s information, services, policies and local recommendations.
How does QRx-perience work for guests?
Guests scan a QR code placed at reception, inside the room or in another visible area of the property. The QRx-perience web app opens immediately on their mobile phone, giving them access to information categories, contact buttons and the Ai Room Assistant.
Do guests need to download an app?
No. QRx-perience works directly through the mobile browser, so guests do not need to download an app, visit an app store or create an account.
What kind of questions can guests ask the Ai Room Assistant?
Guests can ask practical questions such as the Wi-Fi password, hot water instructions, reception contact details, breakfast information, nearby pharmacies, beaches, restaurants, airport transfers, excursions, extra towels or room-related issues.
Can QRx-perience support multiple languages?
Yes. QRx-perience supports unlimited languages, and the Ai Room Assistant can automatically detect the guest’s language and respond accordingly. This helps international guests access information in a language they understand.
Can guests switch language manually?
Yes. Guests can switch languages inside the QRx-perience web app at any time, allowing them to browse the property information and ask the Ai Room Assistant questions in their preferred language.
What happens when a guest needs human assistance?
When a request needs human attention, the Ai Room Assistant can route it to the correct department, such as reception, housekeeping, spa, restaurant, pool and beach, activities or any custom team defined by the property.
What information can be added to QRx-perience?
Hospitality businesses can add property information, Wi-Fi details, amenities, house rules, local tips, beaches, restaurants, transport options, excursions, emergency contacts, social media links and custom service categories that match their guest experience.
Can the Ai Room Assistant understand which room the guest is in?
Yes. QR codes can be created per room, giving the AI Room Assistant room-aware context. This helps the system understand which room the guest is referring to when handling requests or providing support.
What are the fixed action buttons?
The fixed action buttons are always-visible shortcuts inside the web app. They can be used for important guest actions such as phone, WhatsApp, email, emergency contact or any other key contact option chosen by the property.
Who is QRx-perience ideal for?
QRx-perience is ideal for hotels, villas, BnBs, boutique accommodations, vacation rentals and hospitality businesses that want to offer instant guest information, multilingual support, Ai-powered answers and smoother communication without requiring guests to download an app.
Can QRx-perience help improve guest reviews?
Yes. QRx-perience can gently prompt guests to leave a review at the end of their stay, helping properties collect more positive feedback on platforms such as Google, TripAdvisor, Booking.com and other review channels.
How long does QRx-perience take to set up?
QRx-perience can be set up in 48 hours, making it a fast and practical solution for hotels, villas, BnBs and vacation rentals that want to improve guest communication quickly.
Can QRx-perience be customized for each property?
Yes. QRx-perience can be customized with the property’s own information, service categories, contact options, languages, branding, local recommendations and department routing, so each hotel, villa or BnB can offer a guest experience that matches its own operations.